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What do I do if quizzes embedded on my website or blog are not working on Safari/iPhone/iPad?

Superior HTML5 technology powers quizzes created at ProProfs. This technology ensures that your quizzes on ProProfs load faster and run on all kinds of mobile devices such as iPhone, iPad, Android. Also on browsers including Internet Explorer, Firefox, Safari, Google Chrome and more.

 

However, at times Safari's default cookie settings block third-party apps. As a result, learners trying to access quizzes embedded on your website or blog using Safari might not be able to do so. In case you are accessing your quiz directly at ProProfs.com, the same will work fine across all platforms and mobile devices.

 

*Note: This article describes a rare scenario that usually does not happen unless the settings in the browser are non-default.   

 

How to fix Safari issues on a laptop, iPhone, and iPad?

 

1. Safari on Windows

2. Safari on Mac

3. Safari on iPad

4. Safari on iPhone

 

 

 

Safari on Windows

 

Step 1. Open Safari on the quiz that is not working. Go to Safari settings and click on preferences.

 

 

Step 2. Under Privacy tag >> Block cookies, you can see three options "From third party and advertisers," "Always" and "Never." Make sure Block cookies is set to "Never."

 

 

Safari on Mac

Step 1. Open Safari on the quiz that is not working. Go to Safari settings and click on preferences.

 

Step 2.  Under Privacy tag >> Cookies and website data, you can see four options "Always block," "Allow from current website only," "Allow from websites I visit," and "Always allow."  Make sure "Cookies and website data" is set to "Allways allow."

 

 

 

Safari on iPad

 

Step 1. Open iPad settings and select Safari.

 

 

Step 2. In Privacy >> Block Cookies, you can see four options "Always Block," "Allow from Current Website Only," "Allow from websites I Visit," and "Always Allow." Make sure Block Cookies is set to "Always Allow."

 

 

 

Safari on iPhone

 

Step 1.  Open iPhone settings and select Safari.

 

 

 

Step 2. In safari settings under Privacy & Security disable "Block All Cookies." (refer to screenshot below)