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How do I cancel my plan?

You can cancel your plan any time by either emailing us at billing@proprofs.com or by following these steps:

 

Step 1. Go to My Quizzes and click on "My Account".

 

Step 2. Under My Account, next to Subscription Renewal, click "Cancel Subscription."

 

Step 3. A pop up will open, click "Please cancel my ProProfs membership."

 

Step 4. Submit your feedback and click "Submit feedback & cancel my account." 

 

Step 5. Once you complete the above steps, you will be redirected to a new window where you can finally cancel your plan.