How do I cancel my plan?

You can cancel your plan at anytime by either emailing us at billing@proprofs.com or by following the steps below:

 

Step 1. Go to My Quizzes and click on "My Account".

 

 

Step 2. Under My Account, next to Subscription Renewal, click on "Cancel"

 

 

Step 3. A pop up will open, where you have to click on "Please cancel my ProProfs membership".

 

 

Step 4. Another pop up will open, where you can submit your feedback and then click on "Submit feedback and proceed to final cancellation step". 

 

 

Step 5. Once you complete the above four steps, you will be redirected to a new window where you can finally cancel your plan.